Dante6660 Posted May 12, 2019 Share Posted May 12, 2019 Like I said in my post, PM me with a google drive link Thank you very much for the help. Link to comment Share on other sites More sharing options...
NotJimCarrey Posted May 19, 2019 Share Posted May 19, 2019 (edited) Ok, so I tried to do the update, but my screen went black. I waited over 20 minutes, but there's no change. Now my car won't do anything. I can't even roll my window up. Edit: So I read through the entire thread and noticed that a standard battery charger will not be enough. I ended up just using a PC power supply (make sure you disconnect your battery), and it went fine. Edited May 19, 2019 by NotJimCarrey Link to comment Share on other sites More sharing options...
protivakid Posted May 20, 2019 Share Posted May 20, 2019 Ok, so I tried to do the update, but my screen went black. I waited over 20 minutes, but there's no change. Now my car won't do anything. I can't even roll my window up. Edit: So I read through the entire thread and noticed that a standard battery charger will not be enough. I ended up just using a PC power supply (make sure you disconnect your battery), and it went fine. I assume you hooked it up to the radio directly? I used a cheap battery charger when doing mine but yes the update supposedly checks for high / low voltage and backs out if there is an issue. Lucky it didn't brick your unit. Link to comment Share on other sites More sharing options...
NotJimCarrey Posted May 22, 2019 Share Posted May 22, 2019 I assume you hooked it up to the radio directly? I used a cheap battery charger when doing mine but yes the update supposedly checks for high / low voltage and backs out if there is an issue. Lucky it didn't brick your unit. Nope, disconnected my battery and wired the 12V/15A power supply (I'd probably recommend a little higher) to the battery cables. I also have a 13.8V/18A DC power supply that I'll be using from now on. Yeah, I know I am VERY lucky I didn't brick it and can't stress enough that anyone else properly follow the instructions: power supply, NOT charger. Link to comment Share on other sites More sharing options...
zippytek Posted May 23, 2019 Share Posted May 23, 2019 (edited) Thanks for this thread, it is shocking to me that the dealer service centers aren't flashing the HU updates as standard outstanding recalls. Why bother fixing software if you're not going to push it to your customers? Edited May 28, 2019 by zippytek Link to comment Share on other sites More sharing options...
ammcinnis Posted May 23, 2019 Share Posted May 23, 2019 Why bother fixing software if you're not going to push it to your customers? "Let sleeping dogs lie." ... or ... "If it ain't broke, don't fix it." "If you don't know where you're going, any road will take you there." ~ The Cheshire Cat (Alice in Wonderland) Link to comment Share on other sites More sharing options...
zippytek Posted May 23, 2019 Share Posted May 23, 2019 "Let sleeping dogs lie." ... or ... "If it ain't broke, don't fix it." the outback is her vehicle, so when it is most certainly "broke" I am the one expected to fix it. i started digging in on this issue bc of the clock, but her complaint has been the XM traffic being worthless lately. I don't know if this will be corrected but I am hoping...she used to rave about that feature as she has a miserable commute through the busiest section of this area every day and it would neatly direct her to the path of least resistance. happy wife and all that... Link to comment Share on other sites More sharing options...
ammcinnis Posted May 23, 2019 Share Posted May 23, 2019 (edited) I was just responding to your rhetorical question with a rhetorical answer. Subaru's long-standing policy is not to apply fixes proactively, but only if there is a verified malfunction. In practical terms, I don't want software updates "pushed" to anything I own. Notify me, yes, and I'll make my own decision. Sometime the best update is no update. Edited May 23, 2019 by ammcinnis "If you don't know where you're going, any road will take you there." ~ The Cheshire Cat (Alice in Wonderland) Link to comment Share on other sites More sharing options...
zippytek Posted May 23, 2019 Share Posted May 23, 2019 (edited) right on, I get that... when making a service appt they don't have an option for "software updates" that i've seen, and checking the "outstanding recalls" box doesn't satisfy this. so I guess you need to explicitly request an update and pay a premium to get it if you aren't on to the SOA downloads website, or feel comfortable flashing the HU yourself. Edited May 25, 2019 by zippytek Link to comment Share on other sites More sharing options...
zippytek Posted May 25, 2019 Share Posted May 25, 2019 Update complete, everything looking good for the most part, aside from having to set all the presets and favs and re-pairing devices. One thing I did notice, and maybe this is something that needs a setting change somewhere? the little mini dash widget that toggles between digital speedo, compass, nav, fuel gauge etc no longer displays the directional heading. Just the red arrow. Hmm, any ideas? Many thanks to protivakid for sending the update files. you're the real mvp Link to comment Share on other sites More sharing options...
adamki Posted June 6, 2019 Share Posted June 6, 2019 Like I said in my post, PM me with a google drive link Thanks for the files, @protivakid I'll give the update a try this weekend. Link to comment Share on other sites More sharing options...
905shmick Posted June 8, 2019 Share Posted June 8, 2019 (edited) I guess I'm too new to send PMs here. If anyone's able to provide me with the NU9021 update files, it would be greatly appreciated. This car we purchased is still on NU9007. We purchased the car from a Subaru dealer but they basically told me I was on my own to get any updates. My email is 905shmick (at) ww0.ca Thanks. Edited June 8, 2019 by 905shmick Link to comment Share on other sites More sharing options...
905shmick Posted June 14, 2019 Share Posted June 14, 2019 I guess I'm too new to send PMs here. If anyone's able to provide me with the NU9021 update files, it would be greatly appreciated. This car we purchased is still on NU9007. We purchased the car from a Subaru dealer but they basically told me I was on my own to get any updates. My email is 905shmick (at) ww0.ca Thanks. Nobody's got the most recent files? Link to comment Share on other sites More sharing options...
protivakid Posted June 17, 2019 Share Posted June 17, 2019 Nobody's got the most recent files? If you can't PM, share a google drive link and the exact firmware you need Link to comment Share on other sites More sharing options...
905shmick Posted June 18, 2019 Share Posted June 18, 2019 Thank you to both protivakid and zippytek for offering me the NU9021 files. I've now got my own copy of them and can share a link to anyone else who needs them. FYI - If you're on a mac, you can rename the exe files to .zip and unzip them directly on a mac. Thanks again. Link to comment Share on other sites More sharing options...
MicrosoftBug Posted June 25, 2019 Share Posted June 25, 2019 Thank you to both protivakid and zippytek for offering me the NU9021 files. I've now got my own copy of them and can share a link to anyone else who needs them. FYI - If you're on a mac, you can rename the exe files to .zip and unzip them directly on a mac. Thanks again.Are these files from the latest update dated January 2019? Sent from my BLA-L29 using Tapatalk Link to comment Share on other sites More sharing options...
tlpayton Posted June 27, 2019 Share Posted June 27, 2019 Does anyone know if there is a place/website where you can view what the latest update is without paying for a subscription? I don't mind paying if I know there are new files available but am not wild about subscribing to check. Thanks! Link to comment Share on other sites More sharing options...
protivakid Posted June 27, 2019 Share Posted June 27, 2019 Does anyone know if there is a place/website where you can view what the latest update is without paying for a subscription? I don't mind paying if I know there are new files available but am not wild about subscribing to check. Thanks! This site used to link them. For example I searched for my '16 WRX https://www.nhtsa.gov/vehicle/2016/SUBARU/WRX/4%252520DR/AWD#manufacturerCommunications The problem is after Subaru started locking down their TSB's to only tech net subscribers what seems like Summer 2018 the above link is no longer updated as frequently. Still worth a check. Link to comment Share on other sites More sharing options...
Whitesnake Posted June 29, 2019 Share Posted June 29, 2019 Does anyone have a Firmware history list as in fixes in each version etc? Where can I get that. Link to comment Share on other sites More sharing options...
protivakid Posted July 2, 2019 Share Posted July 2, 2019 Does anyone have a Firmware history list as in fixes in each version etc? Where can I get that. If you check the link above and go through the revisions of the TSB's they detail what each fixes. I haven't seen a consolidated list though. Link to comment Share on other sites More sharing options...
Tikkirikki Posted July 16, 2019 Share Posted July 16, 2019 Its not allowing me to pm, but would anyone mind sharing the NU9021 files for my FB664US. Thanks! https://drive.google.com/folderview?id=1EsDFAEnCkgqnIxHE25s0OiW7yHxNNmr7 Link to comment Share on other sites More sharing options...
protivakid Posted July 18, 2019 Share Posted July 18, 2019 Its not allowing me to pm, but would anyone mind sharing the NU9021 files for my FB664US. Thanks! https://drive.google.com/folderview?id=1EsDFAEnCkgqnIxHE25s0OiW7yHxNNmr7 Uploading now. Please take a backup of the files to your local PC so if I delete to conserve space in the future you don't lose the updates. Link to comment Share on other sites More sharing options...
Tikkirikki Posted July 19, 2019 Share Posted July 19, 2019 Uploading now. Please take a backup of the files to your local PC so if I delete to conserve space in the future you don't lose the updates. Grabbed them, thank you so much! Link to comment Share on other sites More sharing options...
Lupin Posted August 8, 2019 Share Posted August 8, 2019 Thank you very much for sharing this information. Now there is hope that we will get these files again, even if it means paying a reasonable subscription fee. I have a Crosstrek 2016 NAV purchased in Canada, with the radio number FM755CH. In the list published on 01/30/19, reference is made to # FB685US and FB695US. Do you think it is safe to update? Link to comment Share on other sites More sharing options...
Lupin Posted August 8, 2019 Share Posted August 8, 2019 My current firmware version is NU9404. Thanks Link to comment Share on other sites More sharing options...
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