Shop review: Peak Performance in CO Springs

A friend recommended me there, and service writer Robert seemed like a knowledgeable guy so I decided to go with Peak for my clutch install instead of Revolutions. I left my clutch, a front sway bar, and a bunch of transmission related bushings in a box in my trunk and dropped the car off. When I picked my car up they had inexplicably skipped about half the bushings, even though we had discussed doing them as well as me leaving a note in the car to remind them. Also, the clutch has a sticky engagement.

Fast forward about a week...I'm under my car and what do I seee... a snapped bolt on the subframe brace (which they removed to install the fsb). I showed them this pic and they said I could bring it back again to get it fixed... no thanks. The fact that no one from the shop told me this happened is really the shitty part to me. http://tapatalk.imageshack.com/v2/14/11/20/125a87431557cc6e0871bdb9b5a60aa3.jpg

Heuberger says the replacement bolt I ordered will take about a week to get in, so maybe they just didn't want to call saying they need to keep my car another week? Or maybe they're just that incompetent, there was a loose bolt on the other side too. Either way stay away from these guys, seems like a really half assed shop.