Kellen Woodfield

sorry for the long wait, but it just finally got fixed, i bought new dustcaps from another dealership, then took my car to the dealership i was referred to go to, they ordered a new headlight, took the old one out, put the new 1 in and that was it... EVERYTHING WAS FREE.. they warrantied everything.. very happy cuz now my lights work great...

thats exactly what i did and they seemed eager to help me... they made my apt. and were very nice... off to a better start already...

yea im gunna call and cancel the apt tomorrow morning... im gunna call the other dealership and be like im willing to drive out there for a straight forward help... im getting the run around at the dealership i bought the car at and frankly i dont trust the guys in the service part and i was refered to you for your great service from a family member.. im having trouble with my headlight then tell them the story, and be like can i get some help? anything you would add or not say?? i wanna do this right so they def help me and dont turn me down!! i wanna make a good impression!!

ok so i need an unbiased opinion... tomorrow i have an apt with a guy who i really dont trust, who is a major assh**e and is trying to screw me over. he knew i had HID in the car, and now is telling me he is going to charge me to take the headlight out and take it apart and put it back together. do u think i would have better luck taking my car to another dealership with a better repuatation whom doesnt no i had HID in the car. the only problem is he put it in the systemthat i had HID is that gunna transfer to the other dealership? or what would you do?

nvm i just called a different subaru dealership and they said they would be in monday fer me to pick up, so ill have ones that are stock when i need to bring my car in fer services and etc. and then ill have the 1s with my HID kit... wish me luck round 2 with the prick at subaru tomorrow at 11:30!

is there anywhere where i can order a new set of dust caps?

well if he doesnt fix the problem then im gunna fight with the guy and be like listen i just paid to have my light fixed and you didnt fix th problem so now you can give me a new light

well i just went to subaru and the guy that works there is a cock.. he was like u have aftermarket headlights in there, and they are not under warranty. i was like no i dont, so they looked and saw it was gone and he was like well you are still missing the dust caps, i said they were at my house, he was like well if you come back with the dust caps ill take the headlight apart put it back to spec and fix whats wrong for the charge of labor ie 45 bucks... so i called my uncle who has the same car, and asked if i could borrow his dustcaps friday when i have to go back with my car. so hopefully come friday at noon my headlights will finally be fixed. or even though he will put it back to spec will the problem not necessarily be fixed...

well wish me luck my apt is for 12pm today...

and if i fight them if the give me a problem?

so what r my chances? of it getting fixed for free? no dust caps but everything is back to stock?

damnit.... yea i drilled the holes, but im trying to see if i can find someone around here that has a subaru that i can borrow their dustcaps just for tomorrow... if not im gunna have to go with no caps... if thats the case and they bring up the HID kit im gunna talk to the service manager and be like look i had the stock lights in and they were truly not bright so i tried HID bulbs that i got and it still was thrown off so i put the stock ones back in... i need this fixed cuuz its a major problem... and should be under warranty? did i technically void any warranty???

well thats the thing, they do know that i had HID headlights in there. but i mean i could just say that i tried buying spare bulbs to put in to see if the original bulb was the problem and never put the dustcap back on... im freaking out cuz i dont have the money for a new headlight!! how much do they cost...??

hey sti guy i did something tonight to see if it was the just the HID headlights or if it was maybe the housing or the lens inside the projector or whatever, and when i put the stock bulbs in i got the same projection pattern as the HID lights... therefore it isnt the HID kit, it has to be a physical problem with the actual housing!! ne ideas? im gunna call my dealership and basically say fix this now and hope they will even tho they knew i had an HID kit in there... i took it all out and made it look like it was never there, everything is back to stock, the only problem is there is no dust caps, will that be a problem? what is yer take is that a good idea?

ok so i tried to take that pic and i cant get it to come out on the pic no matter what mode i put it in.. the blue light is not as defined as your lookin for in comparasin to like your headlight? if it helps any the projection the passengerside is mich larger and clearer than on the problem driver side headlight... what exactly would this mean?