Right now it's only tires that need replacing and she agrees with that. Over the past year it's been an entire short block, brakes, crank position sensor and new master cylinder and brake booster. Before that I'd have to check. She's stated that over the past 3 years (since 55k miles about) she's spent about $600/month on repairs, totaling close to, if not over, $20,000. The car is still under 100k miles. That is the issue. I've heard people get results when contacting SoA, but I'm not sure what results we can expect. A coupon for repairs maybe? On the outback forum where I cross posted this, we've heard stories of the dealer she's using. Not good stories. We also know that bringing a 10 year old car to the dealer for work is not a good idea. We are working on finding local, reputable independent shops. She's not close to me or my sister so that is a challenge. She's also mostly alone. She's not well, but she's also living with and caring for her mother. No real friends in the area to help her find a shop.
I still feel the car was a lemon, and she should've started this process years ago.
Thanks for the help!