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ethant

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  1. I had the head unit on my 2016 2.5i Premium swapped out last week. I gave the tech the TSB number and he took care of it no questions asked. They did have to order in the replacement which took about a week, but otherwise it was pretty easy. The job took about an hour. I have attached a couple of before and after pics. I work for a company that makes touch screen chips, so I have discussed this with some of our engineers. Of course, we don't know any of the specifics of Subaru's implementation, but we have some theories. Typically the clear conductor used in these screens is ITO (indium tin oxide), which is pretty stable. An optically clear adhesive is used to bond the layers together, and its possible there was a bad batch of OCA used for some of these screens. A worse scenario is that Subaru/Fujitsu used an alternative conductor like PEDOT for the touch sensor that is susceptible to heat or UV. If thats the case, I would expect the issue to reappear in a few years...
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