Extended Wheel Bearing Warranty

This might have already been posted.


Rear Wheel Bearing Extended Warranty Program


TO:GLR-- MAR-- NWR-- SCR-- SDC-- SWR Dealers FROM:Subaru of America, Inc.DEPARTMENT:ServiceDATE:05/02/2008

Subaru of America, Inc. has initiated an Extended Warranty Program for Rear Wheel Bearings on certain 2005 and early 2006 model year Legacy and Outback models. Coverage will be extended to 8 years or 100,000 miles.

During a quality review, Subaru discovered that there is a possibility that one or both of an affected vehicle's Rear Wheel Bearings may, over time, develop a noise condition that causes the bearing to produce a whining sound. This sound does not pose a safety issue and does not adversely affect the normal operation of the bearing. However, if the vehicle experiences this condition, it should be corrected by replacing the affected bearing, which will eliminate the sound. As a result of this finding and in the interest of customer satisfaction, SOA is extending the Rear Wheel Bearing warranty coverage period for the affected vehicles to 8 years (96 months) or 100,000 miles, whichever occurs first.

General information concerning this extended warranty program:

• <LI style="MARGIN: 0in 0in 0pt">Technical Service Bulletin number 03-58-08 will be posted on the Techinfo.Subaru.com website on or around May 5, 2008. The Bulletin will contain additional information concerning identification of affected vehicles, repair and claim submission procedures. <LI style="MARGIN: 0in 0in 0pt">Since this is an Extended Warranty Program, no mailing lists will be provided to dealers. However, vehicles within the affected VIN ranges will be identified in the Vehicle Coverage Report found on Subarunet beginning early next week. <LI style="MARGIN: 0in 0in 0pt">On or around May 5, 2008, SOA will mail owners of affected vehicles a letter advising them of the warranty coverage extension. A copy of the letter can be found at the end of TSB 03-58-08. <LI style="MARGIN: 0in 0in 0pt">Most vehicles affected by this warranty extension are still within the original warranty coverage's provided.
• Repair Parts - additional quantities of repair parts have been placed in inventory. Since this is a warranty extension only, we anticipate only a slight increase in demand after owners receive their notification letters.

Link!

so I just replaced my bearing last week, out of warranty and at the 3rd party shop cause i was out of warranty..... so how I do i go about bitching and getting a reimbursement?




edit:


nm, i read the bulliten. couldn't they have sent it otu 1 week earlier? grrrr

got it today, too

ditto. just to play devils advocate, can dealers refuse warranty work if there are mods to wheels and or suspension??

with the exception of spacers.... there isn't much you could do to the wheel area to affect the bearing. Don't mention you've Autocrossed or tracked the car though.

Originally Posted by msb175

ditto. just to play devils advocate, can dealers refuse warranty work if there are mods to wheels and or suspension??

Wheels with an incorrect offset and/or the use of wheel spacers - Yes they can.

Thanks for the info. At what mileage does this usually start appearing? I have only 21,000 on my '05.

I received a form letter today from Subaru that extends the warranty on the rear wheel bearings for 8 years/100,000 miles. Also, if the repair has been done at the owners cost, the owner can be reimbursed by providing the usual proof of work order, etc.

Originally Posted by pillboy

Thanks for the info. At what mileage does this usually start appearing? I have only 21,000 on my '05.

somewhere between 2 miles and wherever you may be at. I had a front go around 15,000 and my rear just went at 63,000.

i just got that letter in the mail couple days ago. nice of them to take years to put out some type of solution

Does this apply to Canadian LGT's as well?

Does anybody know if this warranty extension is also being offered by Subaru Hawaii?

Mine is an 06 LGT with approx 55,500 and the right rear seems to be my issues. I will find out when i take it in.

Originally Posted by snoman

Does anybody know if this warranty extension is also being offered by Subaru Hawaii?

hawaii is part of america so i would assume that is covered by SOA