Hey guys, I need some help. I have taken my car (2013 2.5) to the dealer twice now for the lumbar support breaking. Now the back, plastic piece fell off because, I assume, the idiots at the dealer broke the 2 bottom clips that are screwed in. It looks like they just tried to rip off the entire back. I am going to the dealership again for this issue.
The thing i wanted help with though, is the hooks/clips that are used to hold the lumbar together. Take a look at the picture I have and if possible can someone check theirs to see if it the same. It's the right side by the actuator. There is a piece laying in the back of the seat that is part of a thicker hook not like the replacements. And they used 2 of them this time.
Any help is greatly appreciated. Sorry for the mini rant,I'm tired of dealing with this though.