Subaru Legacy Forum Index Subaru Legacy Forum Index
 
Home - Vendors - Rules - Forums - Reviews - vBGarage - Join this forum! - Get Todays Posts - Wiki - Members - VB FAQ - Search
img img img
 
Go Back   Subaru Legacy Forums > Technical Forums > Warranty Issues & Problems
Reload this Page Stealership wants $100 to diagnose potential warranty CEL - reasonable?
User Name
Password

Reply
 
Thread Tools Search this Thread Display Modes
#1: 09-21-2012, 11:16 AM
Stealership wants $100 to diagnose potential warranty CEL - reasonable?
 
 generalbacardi
Title: New Member
Posts: 19
iTrader: (0)
Send a private message to generalbacardi Find all posts by generalbacardi Reply With Quote
My '05 2.5i (NA) is throwing a P0420 code. (Catalytic converter under threshold) It has 146K miles on it.

Around 2007 there was a recall on the car, I got a letter saying the ECU mapping causes the cat to heat beyond its tolerances under certain driving conditions, so I was asked to bring it in to the stealer to have have the ECU re-mapped, which I did.

Around the same time, at around 50K miles, I got a CEL with the P0420 code, so I took it in. Both the L and R cats were replaced under warranty.

I called up the stealership (Putnam Subaru in Burlingame, CA) and explained the situation, and they said there is a $100 charge to diagnose it, which will be waived if the repair is under warranty, but if it's not covered I have to pay the $100 charge.

$100 to take 30 seconds to put a code reader on it and take peek at the cats seems excessive to me -is this standard practice? I don't remember being charged any diagnostic fees last time this happened.

I believe my car is a CA PZEV model (it doesn't have a "PZEV" badge, but aren't all '05 NA's PZEV?), so it should the California Super Ulra Low Emission Control Warranty, which states "For 15 years or 150,000 miles (whichever occurs first from the time of retail delivery of your vehicle): . . . 2) Subject to the specific terms pertaining to maintenance below, if any emission related part on your vehicle is defective, which would cause the vehicle's Onboard Diagnostic malfunction indicator lamp to illuminate, the part will be reparied or replaced by SOA, Inc. This is your emission control system DEFECTS WARRANTY."

I understand from browsing these forums that P0420 could mean bad cat(s) or possibly a bad rear O2 sensor. Cats are clearly emission related, but is the O2 sensor considered an "emission related part?"
Remove advertisements
Sponsored links
generalbacardi
View Public Profile
Send a private message to generalbacardi
Find More Posts by generalbacardi
iTrader: (0)
#2: 09-23-2012, 10:34 AM
 
 AZP Installs
AZP Installs's Avatar
Title: Vendor II
Location: Kenilworth, NJ (Exit 138 GSP)
Car: 05 LGT->11 STi & 12 JagXJ & 04 Armada
Posts: 4,048
iTrader: (9)
Send a private message to AZP Installs Find all posts by AZP Installs Reply With Quote
That is standard practice for almost any shop. The $100 is basically a 1 hr diagnostic and that is the "minimum" charged by most places. Basically they are covering themselves for folks who bring in their car to get a CEL check for free. If it is covered under warranty they waive it.

Personally find an Auto Zone or a friend with an OBDII reader and see what it is before you bring it in.

I'm not 100% sure the O2 sensor would be considered part of the emissions warranty under California law. You also need to see what the law was in 2005, that 15/150k may be a newer law on newer cars.

-Mike Paisan


11+ Years Maintaining, Modifying and Educating TriState Subaru Enthusiasts.
Call directly as We carry almost every manufacturer now, so before you buy parts call us.

Like us on Facebook! | E-mail: sales@azpinstalls.com | 725 Fairfield Ave | Kenilworth, NJ 07033 | 908.248.AZP1 (2971) | T-1 Certified Amsoil Direct Jobber |AIM: AZP Installs
"Race Tested, Enthusiast Approved!"
AZP Installs
View Public Profile
Send a private message to AZP Installs
Find More Posts by AZP Installs
iTrader: (9)
Reply

« Previous Thread | Next Thread »

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Show Printable Version Show Printable Version
Email this Page Email this Page
Search this Thread:

Advanced Search
Display Modes
Linear Mode Linear Mode
Hybrid Mode Switch to Hybrid Mode
Threaded Mode Switch to Threaded Mode

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Rules
Forum Jump

Remove advertisements

All times are GMT -6. The time now is 04:13 AM.

 
img img img
LegacyGT.com - Archive - Top
Back To The Top   img img Back To The Top
Zoints SEO v2.3.0 by Zoints & Computer-Logic.org

vBulletin Optimisation by vB Optimise.