My car was in the bodyshop after a minor fender bender. You may or may not remember, but my car has a dashcam. During the week they had it:
- Two of the techs driving it across the parking lot discussed "Would you rock this car? Do you wanna rock it?" "What if this camera is running?" "Oh. We're just joking!"
- Two other techs drove it across the lot (were supposed to move it 20', but took the long way - around the building) The driver mentioned that the clutch was like a racing clutch, then he floored up to redline in first through the parking lot. Then he said words to the effect of; "I'm sorry, I'm going to have to do this..." and from what I could make out of the conversation he was planning to dump the clutch around the corner to get an all wheel peel. As he came around the corner he backed off for an oncoming car, pulled up alongside this car and spoke with the driver (the boss?), and as they drove away again the driver talked about it being a close call. Then they drove thought he lot again at WOT and talked about the turbo having no BOV. He proved this by revving it to redline a couple times in the parking space. The passenger joked about how funny it would be if the camera was on. Driver didn't think it would be funny. (I agree with the driver - not funny)
- Bodyshop manager accidentally backed the car into a pile of empty boxes someone had stacked in the doorway. No damage = no harm/no foul.
- Same two techs took it out onto the road for a 3 mile drive. I know that the alignment was checked as part of the repair work (The accident damaged the wheel) so this *may* be the after-alignment road test. Having said that, the driver floored it up to redline in first AND second as soon as he got onto the road. At that point I stopped watching the video and started burning it to a DVD so I can take it to the dealership's General Manager. It was more important that I go through the process of preserving the evidence than watching it immediately. Kinda like putting up police tape around a crime scene.
So, I still have to watch the rest of this 'road test' (Top Gear style, apparently) and then check another two car journeys listed in the DVR.
Funny thing is, this WOT 'road test' (with the two giggling prepubescent techs thrashing $18k of my hard-earned money around the streets) happened at about lunchtime today. When I arrived at the bodyshop at 5pm to pick the car up they said it was "out on the road test from the alignment". The car only did 3 miles while in their custody so it's not like they were driving around for 5 hours. I wonder if they had the alignment tech do the road test at 5pm. If so, what legitimate reason did Beavis and Butt-Face have to even be out on the road, never mind burning up my clutch?
When I got the car home (and I drive like my grandad) my clutch REEKED. I suspect the rest of this road test (when I get to watch it) will be quite interesting. I also noted that when I arrived the camera mount in the front of the car had broken loose from the window (GPS suction cup) and been remounted in the wrong place. I hope they didn't do anything extreme enough to much the camera loose.... :-O
(*Side question to dealer techs: Is it normal to discuss such things as; "Do you wanna rock it?" when you would never, ever actually do something like that?
Why would they say that if it's something they would never actually do? Example: I would never mug an old granny - and therefore would never have reason to say to my friend; "Hey, there's an old granny... Want to mug her?")
Camera system details: http://www.legacygt.com/forums/showthread.php?t=94785
Update: Noon 2/19: The video has made it back to the dealership upper management. Someone who saw the video recognized the place and knew higher-ups.
I have been assured that those involved have been dealt with by the upper management although nobody is likely to lose a job over this. I just don't think their conduct rises to the level of getting fired for it.
Update: 14:50 2/20: Had a conversation with the GM of the dealership. The techs still have their jobs, however they have been dealt with. Can't share details, but I certainly think they've learned their lesson. My insurance company has been in touch with them as well to ensure that there will be no repeat of this kind of thing (Certified Bodyshop).
At this point I consider the matter closed.