panplayer Posted January 9, 2013 Share Posted January 9, 2013 I purchased a 2011 Legacy Limited a few months ago. It has the Kenwood OEM head unit with nav + the Harman Kardon amp/speakers. I didn't realize until after the purchase that the system emits some kind of RFI around 6.5khz. This isn't the normal noise floor deal. This is something on top of the noise floor. Also the amp was pumping at low volumes because of variable gain. I contacted HK and one of the engineers responded, offering to replace the amp. They shipped one immediately. The gate time was much longer, and that completely eliminated the pumping issue. NOTE: The engineer at HK has been great. They have provided excellent customer service. They really are trying. However, what I presume to be RFI remains. So I guess this means that either a) there is a poorly placed cable (near some source of RFI) or b) there is a problem with the Kenwood OEM head unit. Anyone else with this problem? Link to comment Share on other sites More sharing options...
SBT Posted January 9, 2013 Share Posted January 9, 2013 Where are you located? - Pro amore Dei et patriam et populum - Link to comment Share on other sites More sharing options...
panplayer Posted January 10, 2013 Author Share Posted January 10, 2013 North Carolina Link to comment Share on other sites More sharing options...
panplayer Posted January 11, 2013 Author Share Posted January 11, 2013 And I guess really this would be EFI, not RFI. Whatever it is, it is certainly annoying. Link to comment Share on other sites More sharing options...
panplayer Posted January 14, 2013 Author Share Posted January 14, 2013 Any ideas? Know anyone I can contact? The dealer doesn't understand the problem.... Link to comment Share on other sites More sharing options...
I Donated Too sigmafour Posted January 14, 2013 I Donated Too Share Posted January 14, 2013 Kenwood have had a bit of a rep the last few years or so of having very noisy boards - it would not surprise me if this is related to that same kind of issue. How much effort are you willing to put in to identify the problem with this stock HU? I've got suggestions for discovery and possible solution but it will involve tinkering around with the stock wires and breaking them open... Link to comment Share on other sites More sharing options...
panplayer Posted January 14, 2013 Author Share Posted January 14, 2013 Think it could just be a bad ground somewhere? Link to comment Share on other sites More sharing options...
panplayer Posted January 14, 2013 Author Share Posted January 14, 2013 i guess what I am saying is... yes, I'd be willing. But just thinking ahead, is it possible to change that HU out and keep the same amp/speakers? Link to comment Share on other sites More sharing options...
ssbtech Posted January 14, 2013 Share Posted January 14, 2013 Gotta ask the stupid question: Any noise with the volume at 0? I only ask because my head unit also makes a noise, but not in the speakers. It's the VFD and the noise gets slightly louder when the brightness is turned up a bit on the display. Link to comment Share on other sites More sharing options...
panplayer Posted January 14, 2013 Author Share Posted January 14, 2013 Not a stupid question at all! No noise at 0. And again, the 'noise' isn't the normal noise floor that almost all of those systems produce. I swear I think this is coming from the display or some other source of EFI. Curious you should mention the display. There is an option to turn it off temporarily, but I still hear the noise, even when off. But I'm going to go play with the display brightness. Now I need to ask a question. What's the VFD? (and thanks for taking the time to read/respond!) Link to comment Share on other sites More sharing options...
ssbtech Posted January 15, 2013 Share Posted January 15, 2013 Vacuum Fluorescent Display As for your noise - I'm guesing it's the head unit. If Subaru is still using speaker level outs to the H/K amp, it's highly unlikely the wiring is picking up any electrical noise. Is it RPM dependant? Present when running the radio from the battery with the engine off? Link to comment Share on other sites More sharing options...
panplayer Posted January 15, 2013 Author Share Posted January 15, 2013 Gotcha. The display is LED. I think. I believe these are line level inputs on the amp. I can check with HK. This is not RPM dependent. It centers around 6.5k. I have a recording of it, but not sure where to post it. Link to comment Share on other sites More sharing options...
ssbtech Posted January 15, 2013 Share Posted January 15, 2013 Stick it up on Youtube? Link to comment Share on other sites More sharing options...
panplayer Posted January 15, 2013 Author Share Posted January 15, 2013 Could be. Only thing is that the audio quality will kinda suck. Link to comment Share on other sites More sharing options...
panplayer Posted January 15, 2013 Author Share Posted January 15, 2013 Check your private messages. Just sent it to you. Link to comment Share on other sites More sharing options...
ssbtech Posted January 15, 2013 Share Posted January 15, 2013 That was with the engine off, eh? Interesting. I'm assuming it does it with any audio source, FM, AM, CD, etc..? Follow these steps to make a silent CD: http://legacygt.com/forums/showpost.php?p=379369&postcount=381 and play it back so we can get a better sampling of the sound. It's all just experimental at this point. Short of having the head unit replaced (still under warranty?) I don't know what would fix it. Link to comment Share on other sites More sharing options...
panplayer Posted January 15, 2013 Author Share Posted January 15, 2013 Ok, got it to YouTube. I think the audio should be good enough for you to hear the EMI at 6.5k. http://www.youtube.com/watch?v=P6ZOEu3wO8E&feature=youtu.be Link to comment Share on other sites More sharing options...
panplayer Posted January 15, 2013 Author Share Posted January 15, 2013 Yup. Does it with any source....except the phone on Bluetooth. That happened to be the FM radio. Link to comment Share on other sites More sharing options...
panplayer Posted January 15, 2013 Author Share Posted January 15, 2013 Burning a CD with silence, as well as 60hz, 120hz, and 240hz. My thought is that I may need a constant tone in there to keep the noise gate open. Will try this out tomorrow and report back. Thanks! Link to comment Share on other sites More sharing options...
panplayer Posted February 2, 2013 Author Share Posted February 2, 2013 Ok, I used my test CD. Even with the silent track, the EFI hiss is there... until the gate sees that there is no signal and drops. Link to comment Share on other sites More sharing options...
panplayer Posted February 2, 2013 Author Share Posted February 2, 2013 BTW, Harman Kardon is still working with me on this. They really have been great to deal with. Link to comment Share on other sites More sharing options...
panplayer Posted March 3, 2013 Author Share Posted March 3, 2013 Ok, I think this is most definitely the head unit (Kenwood). I'm hoping the Harman Kardon rep can point me in the right direction with a contact at Kenwood. Link to comment Share on other sites More sharing options...
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