Tomcat Posted May 1, 2009 Share Posted May 1, 2009 We ordered a Subaru EZ36R engine from Gruppe-S during the spring -08. The engine arrived in Europe in June 08, it looked great and seemed to be in good condition. Before installing it to our project Legacy, we decided to do some further checking to ensure everything really was ok. We then found out that the timing gear was not according to OEM specs. All the timing chain rails were made out of aluminium billet, which you usually see only in custom handmade engines.The waterpump had some kind of sensor drilled into it, and it was sealed using epox/glue! This way of sealing had not been good enough, it had been leaking oil which could be seen when we removed the waterpump. We then bought a new EZ36R OEM waterpump, but it did not fit, and either did the EZ30R waterpump!? This confirmed what we had already expected, this engine was not from the OEM production line, but more like some kind of concept or testengine. We immediately informed Gruppe-S what we had discovered. Returning the engine was out of the question due to the high shipping costs. We therefore proposed to Gruppe-S that they would send a new engine to our contact in Florida, from where it would have been sent to us on our expense. They said they didn't have a new engine in stock, that they only had a few faulty EZ36R's. We suggested that we could take these non-working engines and build a working one out of them, but they did not like that idea... Time went by and a lot of emails were sent related to this problematic engine. We ended up offering to pay Gruppe-S 1000USD for a new engine (normal price was 1999USD) including shipping to our contact in Florida. They replied that a new engine will be sent as soon as they get one. Again a lot of time went by and a lot of emails, but nothing progressed. A year later we have still not seen or heard anything about that new engine. Now Gruppe-S has even stopped replying to our enquiries. We have tried every possible email address we know, but nothing... Over that past years we have ordered engines, gearboxes, wheels, suspension parts, and a lot of other stuff from them for thousands of dollars, and this is their way of saying thank you! We're running our of ideas here, does anyone have any "inside" contacts to Gruppe-S, we would be very pleased to hear their view on what is happening here? Just to make clear, we do not want our money back, we just want a OEM spec EZ36R engine to replace the concept/test/whatever engine we got. We manufactured a custom waterpump to get the engine running, and it's now mounted in our project Legacy It has so far worked flawlessly, but if some day something breaks or we have to replace some part during maintenance, then we might have to buy a new engine. At least the timing gear is far from OEM... Check the pics!!! - EZ36R I ( 1. Fixed/repaired waterpump with epox?? + oil leak in water space ) http://www.saunalahti.fi/boiv/Tech%20gallery/EZ36R%20I%20I.JPG - EZ36R II ( New EZ36R OEM waterpump compare the proken one...NOTE New OEM pump does not fit "this" engine, 4. check the wiring/epox/leak point??? ) http://www.saunalahti.fi/boiv/Tech%20gallery/EZ36R%20I%20II.JPG - EZ36R III ( 2. Billet parts in Subaru factory engine??? Newer heard??? + 3. epoxy repaired waterpump ) http://www.saunalahti.fi/boiv/Tech%20gallery/EZ36R%20I%20III.JPG Here is the last pick... Legacy Spec B MY08 3.6L Charged with Rotrex C38/81 http://www.saunalahti.fi/boiv/Sekalaiset/EZ36R%20Rotrex%20C38-81.jpg Still waiting Gruppe-S reply/solution for this EZ36R mess... Link to comment Share on other sites More sharing options...
Knight705 Posted May 1, 2009 Share Posted May 1, 2009 wow that sucks..... Link to comment Share on other sites More sharing options...
mikeislord Posted May 1, 2009 Share Posted May 1, 2009 Sorry to hear about your bad experience. Link to comment Share on other sites More sharing options...
VTGT Posted May 2, 2009 Share Posted May 2, 2009 What the hell. How much power is the 3.6 liter putting out with the supercharger? Link to comment Share on other sites More sharing options...
finalburden Posted May 2, 2009 Share Posted May 2, 2009 Post this on NASIOC under the "Vendor Review" section. They are on the site regularly and will have to respond to you or it will make them look bad. Link to comment Share on other sites More sharing options...
Tomcat Posted July 3, 2009 Author Share Posted July 3, 2009 We lost that Gruppe-S "Quasimodo" engine... Looks like we got the connection rod bearing failure ( knocking sound ) Well, I order new assy engine elswhere and ques what...The new OEM engine is totally different compare that old Gruppe-S "EZ36R" http://forums.nasioc.com/forums/images/buttons/edit.gif Link to comment Share on other sites More sharing options...
Tradewind Posted November 3, 2009 Share Posted November 3, 2009 Yes, not a good way to support the customer, that engine which was supplied is dodgy as ........ Link to comment Share on other sites More sharing options...
Tomcat Posted November 4, 2009 Author Share Posted November 4, 2009 Yes, and this is the funniest thing... E-mail: April 20, 2009 from Gruppe-S I will be getting more motors to replace that one. E-mail: August 26, 2009 from Gruppe-S It should be here in a week. That was last E-mail from Gruppe-S...Looks like a dam long week, does it??? Link to comment Share on other sites More sharing options...
Tomcat Posted December 10, 2009 Author Share Posted December 10, 2009 Finaly good news... Gruppe-S have new engine for us!!! They apologize the whole mess and give gredit to our patience and understanding. Well finaly they got balls to apologize this engine mess. Man`s got the do what a man´s got to do... Soon as I got the engine the moderators can remove this whole thread... Im happy for the end. Link to comment Share on other sites More sharing options...
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