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Our new Satisfaction Guarantee policy


HB Speed

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NEW FROM HB SPEED!!

 

We here @ HB speed are committed to your tuning satisfaction more than anything else.

 

So we are offering a Satisfaction Guarantee

 

Your satisfaction is important to us, now and in the future. When you come to HB Speed for tuning, the experience isn’t over after you leave.

If, for any reason, you're not happy with, or have an issue with your tune, please come back and we’ll help make it right - for no additional charge.

This excludes the addition or exchange of parts that require additional tuning.

 

Please understand that this does not mean we'll be able to work miracles

- the amount of horsepower your engine produces is a product of the parts you've chosen,

the health of your engine and the need to make sure your engine runs safely and reliably.

 

We are also implementing a tuning guarantee.

 

Which is as follows:

 

IF we cannot produce a smoother, safer, and more useable powerband than

you already have on your car you don’t have to pay for the tuning session,

the map will be removed from your car, and you can be on your way.

 

There are however some stipulations:

 

* The car MUST be in tunable condition ( no leaks or mechanical issues)

 

* The car will be base lined with the old tune BEFORE AND AFTER our tune (to eliminate any variables)

 

* If the original tune is UNFIT to be run on the dyno more than once, the guarantee is not available.

 

* If the original tune is so aggressive that it knocks or has other issues we may not be able to produce more power,

We will however tune your car to make safe and reliable horsepower after we are finished with it.

 

* Your tune is specific to your setup and hardware installed on your car. Addition, subtraction,

swapping or changing any parts on your car, after your final tune will void your guarantee.

 

Thank you for your consideration in HB Speed for your tuning needs and we hope to see you soon!

 

HB Speed

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