Originally Posted by withiam
Informed dealer of their mistake. They said to return car to rectify the problem. I asked if they had a dedicated person to do oil changes. They do not. It could be any of the mechanics. I witnessed the removal and refill of the oil. They added ~4.5 quarts as the filter was reused. Book calls out 5.1 quarts (not 5.5 as previously posted from cars101.com) with oil filter change. Mechanic performing the refill is the shop foreman. He said he would address the problem as it should have been checked after oil change and obviously was not. I am sure most people do not check the level after an oil change but we being enthusiast are wired differently than most.
One more thing, when I purchased two spare oil filters for future oil changes, the parts guy, without knowing, tried to sell me oil filters for a 2012 2.5. I informed him that the part number for the oil filter for the 2013 2.5 ends in 15A not 12A.
WTF, more dumbing down of America?
Too much television and internet....