View Single Post
#6: 09-29-2012, 11:34 AM
 
 joelwatts
joelwatts's Avatar
Title: Tampquatts
Rank: Donating Member
Location: Next to a device that removes heat from two atoms of hydrogen and one atom of oxygen
Car: 3.3t 98 gt. racecar, 2.2 98 obs dd
Posts: 1,701
iTrader: (0)
Send a private message to joelwatts Find all posts by joelwatts Reply With Quote
Often times dealers will do that. As a technician at a dealer who doesn't charge I wish they did. It is a huge hassle for us to ride with customers who often can't duplicate the concern while on the test drive. Not saying that's the case with you bc vibrations usually aren't intermittent. But a lot of the technicians time gets spent riding with customers. A typical test ride with a customer with cost me about 45 mins. That's time that I'm not getting paid. It's good for customer service and likelihood of repair to ride with customers but it is an enormous headache.
The Following 2 Users Say Thank You to joelwatts For This Useful Post:
AZP Installs (10-02-2012), TwoTone (10-02-2012)