Originally Posted by HarryN
WeatherWarrior, there is a DIY shop out in Glen Burnie as well. I just learned about it from a couple WRX guys I met at Annapolis Subaru. However, when I showed them this shop, they may start going down there since the shop is a lot bigger and cleaner, plus the staff at the Glen Burnie one is apparently equivalent to going to SE DC and asking a chop shop to fix your muffler.
Yeah...I'd want something that is well know for being clean, organized, well insured, etc. A BBB and consumer affairs check is warranted with anything automotive...and sounds like this place you are talking about wouldn't pass that test.