Harley42

I actually did not think to check here to see if others were having the same issues. I arranged the following order with Scott on April 8th: 2013 Subaru Headlights - New OEM 2 $275.00 $550.00 TRS Bi-Xenon Retrofit - 5000k / Clear Lenses / H1 Bulbs / 35w Ballasts / PnP Wiring Harness 1 $425.00 $425.00 Cleared - Amber Removed / New Sealant / R&I Housings / Shipping 1 $150.00 $150.00 Blacked Out - Satin Black 1 $125.00 $125.00 Halos - White / 95mm / LED 1 $100.00 $100.00 I live most of the year in Alaska and only use my car during the summer months in CO so I told Scott they did not need to be get to my CO location until mid May when I returned. Well, I returned home anxiously awaiting them as my gift to myself for the summer and I have kept waiting. I called Scott's number many times and always got voicemail. I emailed him and never got responses. There has been zero communication over the last 3 weeks. Luckily, I did start a claim with Paypal prior to the 45 day period being over. In the initial claim, I pleaded with Scott via their correspondence to just contact me and let me know what was happening or send me shipping confirmation or tracking numbers. However, there was no communication with him through Paypal either. I escalated my claim with Paypal. I spoke with Paypal today. It took a few minutes to get through to them, however the very nice lady took care of my claim right away. She told me there were a large number of claims on Scott's account and that he will no longer be able to use Paypal until all of these are resolved. She had some terminology for this but I cannot remember what it was. Anyway, this WAS NOT the outcome I desired... I really wanted the headlights, but at least I have my money back. Scott and everyone else on here who is defending him all seem to be using excuses and nowhere have I seen something being resolved outside of Paypal. I do not care what is happening in someone's personal life, this is NOT the way to run a business...whatever the type. If Scott really was intent on fixing these issues, he would answer the phone, he would respond to emails and voicemails. There would not be some indeterminate time period when he "said" he would get things resolved for everyone. There would be results...but there are not any. Anyone know someone else who does this kind of work and does it well? Especially interested in the Denver area.